INFORMATION WE COLLECT, RECEIVE AND HOST
Account and Profile Information: When you use our services we may require and use certain information such as a valid email address, cell phone number and address. In addition, we may create a user profile in our systems to serve our customers better, that includes information such as their city, first and last name, gender, address and associated information, including profile picture if they may wish to give us.
Collection, Listings and Transactions: We may host the information, including personal information and contact information to provide our services including listing your products under your profile if required.
Campaigns and Promotions: We may collect personal information such as your name and contact information when you participate in campaigns and other marketing promotions we sponsor on our site or on third-party sites. We may also process information related to the effectiveness of our advertising campaigns, including what ads are viewed and clicked either on our network or on third-party sites.
Customer happiness and Support: When you contact our customer happiness and support department, we may collect the personal information necessary to fulfil your request and to contact you for follow up as needed. We may also contact you using the existing account contact information you provide to us for this purpose. We may also collect other information about our communications with our users, for example, any customer support requests that our customers make or any feedback that our users provide to us.
Website and Mobile Data: We may automatically receive and log information on our servers from your browser or device including your IP address, location, software and hardware attributes, pages that you request.
IP ADDRESS, COOKIES & MOBILE IDENTIFIERS:
We may collect certain information through technology like cookies, pixels and local storage. Cookies are small text files that store information on your computer, mobile phone or other devices locally. Pixels are small images that are part of codes on web pages that do things like allow another server to measure viewing of a webpage and often are used in connection with cookies. The code tracks if and when (and on which page) a pixel is loaded to indicate that a user has engaged with a specific screen or portion of a screen.
With the help of cookies, the web server can save, for instance, preferences and settings on the user’s computer, mobile phone or other devices which are then automatically restored on the next visit. Or to put it another way, the cookies are used, among other things, to make the use of the site more user-friendly so that, for instance, you do not have to repeat the log-in process when you visit again. We use both persistent cookies and session cookies. Whereas persistent cookies remain on your computer for a longer period of time, session cookies are automatically deleted when the browser window is closed.
USE OF THIS INFORMATION
To provide our service we may use the information we collect and host for the following general purposes:
- To provide and improve customer services, including to create and manage user accounts, to resolve technical difficulties and to enable advanced features;
- To customise offers and experiences, including advertising on our properties or third parties’ properties;
- To monitor general and individual user activity, such as keyword searches, postings and transactional activity, and to manage traffic on the Website;
- To contact our users, including for service matters, customer care or permitted marketing communications via any available communications channels;
We may retain information that we collect and observe on our network only for as long as is required to fulfil the above business objectives.
We do not share personal information about our users with non-affiliated third parties unless we have our users’ specific permission to do so, or in the following circumstances:
We reserve the right to share information with private or public authorities that will enable us to fight fraud and abuse on our network, to investigate suspected violations of law, or to fight any other suspected breach of our terms.